Skip navigation
Keller Rohrback
  • (800) 776-6044
  • Attorneys
  • Practice Areas
  • Cases
    • Active Cases
    • Settled Cases
    • Closed Cases
  • Firm
    • Management
    • Culture
    • Careers
  • News
  • Contact
    • Locations
CASES

Doxo Inc. Consumer Protection

  • Should be Empty:

Mundle v. Doxo, Inc.United States District Court, Western District of Washington
Case No. 24-cv-00893

Case Status

On April 16, 2025, the Honorable Thomas S. Zilly issued an order on Defendants’ Motion to Dismiss allowing the majority of Plaintiffs’ claims to proceed. The Court also denied Defendants’ Motion to Compel Arbitration. Defendants appealed the Court’s arbitration ruling. The Ninth Circuit Court of Appeals affirmed the Court’s denial of Defendant’s Motion to Compel Arbitration on July 8, 2026.

Case Overview

Keller Rohrback L.L.P. filed an amended class action complaint on behalf of individuals in the United States who provided credit card, debit card, bank account, or other financial account information to Doxo, Inc. (“Doxo”); and were subsequently charged for Doxo products and/or services, including, but not limited to, Doxo’s bill pay service and its monthly subscription plan “doxoPLUS,” for the benefit of Doxo without the persons’ prior informed authorization or consent.

Plaintiffs and the proposed class allege that Defendants engaged in unfair and deceptive acts and practices and received financial benefits from Defendants’ practices of charging unwanted fees and unwanted subscription plans for Doxo’s products and services.

09/30/24

Amended Class Action Complaint

04/16/2025

Order (Motion to Dismiss)

08/07/2025

Order (Motion to Compel Arbitration)

07/08/2026

Memorandum (Court of Appeals Memorandum re Motion to Compel Arbitration)

Practice Areas

  • Class Action & Complex Litigation
  • Consumer Protection

Attorneys

Attorney David Ko

David Ko

Partner

Attorney Andrew Lindsay

Andrew Lindsay

Associate

Derek Loeser

Derek W. Loeser

Partner

Let’s Talk About Your Case

(800) 776-6044    [email protected]

Get In Touch
Keller Rohrback
  • [email protected]
  • (800) 776-6044
  • Facebook
  • Linked in
  • Attorneys
  • Practice Areas
  • Cases
  • Firm
  • News
  • Contact
  • Seattle (HQ)
  • Denver
  • Missoula
  • New York
  • Oakland
  • Phoenix
  • Portland
  • Santa Barbara
  • Privacy Policy
  • [email protected]
  • (800) 776-6044
  • Facebook
  • Linked in
© 2026 Keller Rohrback   Seattle Website Design